Intercontinental Jinan City Center

Great hotel at the best location in the city. We stayed at premium king room. Got free upgrade to city view.Comfy bed. All amenities in the bathroom, which is very nice but needs some refreshments.Great coffee at the bar across the reception.

It was too hot at the room (January) and we could not adjust the room temperature even with help from the reception.There ahould be more western options for breakfast (on the other hand I understand that probably 95% or more guest are feom Asia)

Everything was great!

The room was cooler and could not be heated, even though the air conditioner was set to maximum. The temperature in the room was around 20 degrees, sometimes reaching 21 degrees.

Good location, clean and quiet room. Cafe 6 was also good.

I was born and raised in Jinan until I was 18, so I’m very confident in my review. InterContinental Jinan is the best hotel you can find unless you need to stay near the CBD for work. It’s right in the heart of the city, or the old town, as some would call it. It’s very close to great food, malls, grocery stores, and popular sights. We've stayed here three times, and we’ll continue to choose InterContinental Jinan in the future. The interior design is very similar to the Four Seasons Beijing, but the atmosphere here feels much friendlier. We love the breakfast buffet, have hosted family meals with their dinner buffet, and enjoyed the rooftop bar, which offers a great view of the city on summer nights. I know there are other big hotel brands in Jinan, but I honestly evaluated all of them (location, convenience, etc) and found InterContinental to be the best. To sum up, even though we have family we could stay with in Jinan, we feel more at home at the InterContinental. Thanks to everyone at the front desk; we’ve never once had a bad experience with reception.

To be honest, not much to complain about. One of our suite’s bathroom doors was installed inside-out, but I don’t think that’s a big issue. I have to admit, Jinan isn’t as big a city as I remembered from childhood—it feels more like a town compared to a metropolis. But enjoy the warm, welcoming vibe and the fantastic local food! We never experienced any cleanliness issues, and the cleaning staff were incredibly friendly every time we needed help.

The friendly staff and the helpful people around in the hotel especially the concierge, he arranged a taxi to pick us to the TAI mountain and he was so worried about our safety when he didn't hear from us for long, very kind and considerate service rendered

Nothing, maybe too near the shopping mall and food street which made us eat more and spend more money

The buffet was amazing and the location was perfect for exploring DaMing lake and the surrounding area. There is also plenty of shopping and places to eat near the hotel.

The reception has been very pleasant, from coming into the hotel, check-in all the way to walk into the room... was also surprised that the smaller room meant for kids, was indeed decorated for kids. Very kids friendly option.

As a foreign tourist, I have to give all the passports of my family to the receptionist to make copies. After settling at the reception counter, and going into the room, I realized that I'm missing a passport... which the receptionist left it inside the scanner... luckily this was detected early, otherwise we would be in trouble if we arrive at the airport without it. It's a very common mistake, just make sure the reception SOP includes checking the scanners for passports before sending the guests to their rooms.

Location.

Hotel management - Inaccurate booking system. Poor staff training (check-in, restaurant, kitchen, concierge). $1,000 damage deposit.

Clean, great location and very comfortable and spacious room.

My room was dirty when i checked in . i had to call reception to have it cleaned.i understand the staff cleaner could speak english.

the rooms are dirty

Reasonable

Hotel private swimming pool being used for public swimming classes. The temperature in the pool house can be very hot and staff force patrons to be covered with heavy towels, this is excessive and unacceptable! i fully understand attaining a certain decency level but this is just plain ridiculous!!

great location. very friendly staff. brought coffee to my room when the machine was out of service.

The hotel staff was very very friendly and the facilities were exactly as depicted. The bed was comfortable and room service was great with care in their service. Breakfast was fabulous with many western options.Hotel staff checked in to make sure everything was good in person which is rare at hotel stays. Great location with lots to do around including a fabulous food street.

The room was great overall but not thoroughly cleaned before my stay. There was a used cotton swab on my floor and the hangers were extremely dusty, to the point I didn't want to hang anything. The cooling system in the room did not get below 24 C even with it set to high and 16 C. At breakfast they cleared my food while I got up for a drink.

Staff were extremely friendly and professional! Rooms are spacious and lovely hotel.

The rooms get very hot and stuffy, the AC is not big enough for the room. They should look to install windows that guests and can open and close or invest in better AC’s for the rooms.

Great room and location. Super central. Love the design, decor and service.

Food is so so, but maybe we didn’t order the right stuff. We ordered ala carte at the buffet restaurant.

The location was great, within walking distance to everything. The staff were all super friendly and helpful when needed.The room was clean and the shower was very good.

The room was very basic and some parts of the decor looked tired.

Everything especially the bed.

Great bfast.

All is good

We got good help for a day trip to the holy mountain Taishan.

It’s a great hotel, right in a center of Jinan.

Everything was great